User Agreement

1. General provisions

This User Agreement is a public offer under Articles 435 and 437(2) of the Civil Code of the Russian Federation. It governs use of the AITale platform at aitale.ru and is valid electronically without bilateral signature.

By registering, paying for access to the Services with an allocated AITale token limit, purchasing a subscription or using the Platform, the User confirms full and unconditional acceptance of this Agreement.

2. Definitions

The Platform is AITale software and infrastructure providing access to third-party artificial-intelligence services. An Access Plan is the User's right to use the Services during the stated term and within its AITale token allowance. The Balance is only a technical display of the combined unused allowance under activated Access Plans and is not a bank or electronic wallet. AITale tokens are internal usage-accounting units, not money, currency, cryptocurrency or an electronic means of payment, cannot be transferred to another User and cannot be exchanged for money.

3. Acceptance and eligibility

Acceptance occurs through registration, payment or actual use. A User must be at least 18 years old or act with consent of a legal representative and must provide accurate registration information.

4. Subject of the Agreement

The Operator grants the User the right to request use of AI services within the selected Access Plan. To that extent, the relationship is an on-demand subscription agreement under Article 429.4 of the Civil Code of the Russian Federation. The Operator is an intermediary and does not develop or control the third-party AI models.

Features, model availability, processing times and prices may change because they depend on external providers and technical conditions.

5. Registration and Account

• The User is responsible for keeping credentials confidential and for activity performed through the Account.
• The User must promptly report unauthorized access to the Operator.
• One person may not create accounts to evade restrictions, obtain repeated bonuses or abuse promotions.

6. Access Plans, payments and usage allowance

Payment purchases an Access Plan rather than AITale tokens as separate property. The plan is activated immediately after payment confirmation and grants the right to request use of the Services within the selected allowance. The fixed plan fee is payable regardless of whether and to what extent the User requests performance. Token-based Access Plans remain valid for 365 calendar days unless a different term is shown before payment.

By paying for an Access Plan, the User agrees that one fiscal receipt marked as full payment is issued at the time of payment and that no additional fiscal receipts are issued as the usage allowance is consumed. The Operator recognises the payment as sales income when received. This procedure takes account of Federal Tax Service Letter No. AB-4-20/11334@ dated September 6, 2023. The Russian-language version of this Agreement controls.

7. Rights and obligations of the Operator

• Provide access within the limits of the selected services and available third-party infrastructure.
• Maintain the Platform, perform maintenance and temporarily restrict access when technically necessary.
• Suspend or terminate accounts that violate this Agreement, law, third-party rights or security requirements.
• Change functionality, tariffs and this Agreement by publishing an updated version.

8. Rights and obligations of the User

• Use the Platform lawfully and pay for selected services.
• Verify generated results before relying on or publishing them.
• Do not include the User's or any third party's personal data in prompts, images, audio, video or other uploaded files.
• Remove personal data and metadata before submission or reliably anonymize the content.
• Ensure that prompts and uploaded content do not violate law, intellectual-property rights, privacy or third-party terms.
• Observe technical limits and refrain from interfering with the Platform or bypassing access controls.

9. Usage restrictions

The Platform, including the Online Photo Studio and AITale Family, is not intended to process personal data within User Content. It may not be used to submit photographs, audio or video of identifiable persons, document images, contact or location information, medical information, other personal data, protected secrets or unlawful content; to impersonate others; to spread malware; to infringe rights; or to automate abusive access.

The Operator may reject a request, stop processing, delete materials or restrict an Account when prohibited data is detected. Moderation does not create a duty to inspect every file and cannot guarantee detection of every violation.

10. Intellectual property

Rights to the Platform interface, software, branding and materials belong to the Operator or their respective owners. Rights in uploaded and generated content are determined by applicable law and the terms of the relevant AI provider. The User grants the Operator the limited rights required to process requests and operate the service.

Completed image, video and music generation results are stored on the Platform for 14 calendar days from the last access to the relevant result and are then automatically deleted without the possibility of recovery. The User must download any required results before that period expires.

11. Liability and disclaimers

AI output may be inaccurate, incomplete, offensive or unsuitable. It is provided without a guarantee of a specific result and must not replace professional medical, legal, financial or other advice.

The Operator is not liable for third-party service outages, actions outside its reasonable control, User decisions based on generated content or losses caused by the User's breach of this Agreement. Liability is limited as permitted by Russian law.

To the extent permitted by applicable law, the User must assist in resolving and compensate documented losses arising from third-party or authority claims caused by the User's prohibited submission of personal data or protected information. Mandatory consumer rights are not limited.

12. Refunds

If generation fails for a confirmed technical reason, the Platform may automatically return the related charge to the Balance. Other refund requests are reviewed individually and must be sent to the Operator's email with payment and Account details.

Services already properly rendered are non-refundable except where mandatory law provides otherwise.

13. Dispute resolution

The parties should first attempt to resolve disputes through a written claim. The Operator responds within the period required by applicable law. Unresolved disputes are submitted to the competent court under Russian law.

14. Term and termination

The Agreement remains effective while the Account or Platform relationship exists. The User may stop using the Platform and request Account deletion. The Operator may terminate access for violations or when the service is discontinued, subject to applicable refund obligations.

15. Amendments

The Operator may update this Agreement. Changes take effect when the new version is published. Continued use constitutes acceptance; a User who disagrees must stop using the Platform.

16. Final provisions

Russian law applies. If any provision is held invalid, the remaining provisions continue in force. The current version is published on this page.

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